Privacy Policy

Last updated: October 29, 2026

JR Platinum Home & Auto Group ("we", "us") is a family-owned mobile auto detailing and home services business owned by James Ramos, serving MetroWest Massachusetts and Rhode Island. This page explains what information we collect when you contact or book with us and how we use it.

Information we collect

When you call, text, email, message us (including through Google, Facebook, or Instagram), or request a quote, we may collect your name, phone number, email address, service address, vehicle or property details, photos you send us, and the details of your request.

How we use it

We use your information only to answer your questions, give estimates, schedule and perform services, send reminders or follow-ups about your job, and take payment. We do not sell or rent your personal information.

Text messages

If you text us or ask us to text you, we use your number to communicate about your quote or service. Reply STOP at any time to stop texts from us.

Sharing

We share information only with services we use to run the business (for example phone, email, scheduling, and payment providers) and only as needed to serve you, or when required by law.

Keeping and deleting your information

We keep customer records as long as needed to serve you and meet our business and legal obligations. To see, correct, or delete your information, contact us below.

Contact

JR Platinum Home & Auto Group
Phone or text: 617-870-9888
Email: [email protected]
Website: www.jrplatinumhomeauto.group